Management Team

Glenn Polk
President & Owner
Glenn Polk
Glenn started his career in the car business in 1971 while on a two-week vacation from his electrical job. He rapidly excelled in this new endeavor as he quickly understood that customer satisfaction is the key to success. Within the first six months of his new venture, Glenn was offered several promotions, eventually leading him to California where he opened a new dealership for his business partner. Having deep roots in Texas and missing family, Glenn decided to come back to Fort Worth and run dealerships in Fort Worth with having a vision of building his own dealership one day. In 1995 Glenn's dream of owning his store came true when the doors opened to Glenn Polk Ford-Mercury. Within three years he acquired the local Chrysler, Dodge, Jeep & Ram dealership in Gainesville, then moved it next to our Ford store. In 2016, Glenn decided to take a break and enjoy life outside of the car business. However, retirement only lasted three years, and he couldn't stay away from what he loves doing every day. Today, you'll often see Glenn traveling back and forth between all five of our locations, greeting customers, chatting with employees & enjoying the car business just like his first day of sales back in 1971. During his time off, Glenn enjoys traveling with his wife Mary and knocking out those "honey-do's" around the house.

Trent Polk
General Manager & Owner
Trent Polk
Trent started in the car business in 1993 after graduating from Stephen F. Austin State University. Earning "Salesman of the Month" eleven times during his first year of sales granted him a promotion to finance manager. In 1995, Trent assisted his dad in opening Glenn Polk Ford & Mercury. Today, Trent travels between all four locations and ensures customer & employee satisfaction. Trent and his wife, Stacie, have two kids "Conner & Ashtyn" and a cat named "Lilo."

Shawn Polk
General Manager & Owner
Shawnās fascination with cars began when he was just a year old. During high school and summer breaks, he worked in the family dealershipās wash bay before moving into the parts and service departments…
Shawn Polk

Jennifer Popp
CFO & Controller
Jennifer Popp
Jennifer is our CFO & Controller here at Glenn Polk Auto Group, and she lives nearby in Lindsay with her husband "Andy" & three children. She grew up in Valley View and graduated from Texas Women's University in Denton. After attending TWU, Jennifer worked for a local CPA office before joining our GPOLK family in 2003. Jennifer is a board member of the Gainesville Chamber of Commerce and devotes a lot of time to our local community.

Mike Hicks
Finance Director
Mike Hicks
Mike began his career in the car business in 1994 selling vehicles in Grapevine, TX. Mike's dedication to his customers and understanding of their needs helped him quickly excel into a management position. His favorite position in the dealership is in the finance department, where he enjoys helping people build their credit or find the most affordable avenue to purchase their new vehicle. Mike lives nearby in Callisburg with his wife Linda and enjoys playing golf on his days off.

Larry Terry
Pre-Owned Manager
Larry Terry
Larry grew up in Sanger, TX, where he still resides today with his wife. He joined the car business in 2001 after serving as a police officer for five years. Larry joined our team in 2019 as a sales consultant. After quickly realizing that Larry's customers consistently raved about him and his process of a "non-confrontational" buying experience, along with his immense knowledge of vehicles and the ability to adapt to each sales consultant's needs quickly, Larry fit the need for our new position as a "Rotating Sales Manager". Larry rotates between all five of our stores filling in for each Sales Manager during time off or sick days. During his time off, Larry enjoys spending time with his family and attending college football games. We thank you for your service in the police force, Larry.
Sales Team

Frank Villarreal
Sales Professional
Frank Villarreal
Frank has been with the GPOLK family for over 20 years. He started in the detail department and decided to give sales a try after numerous sales consultants asked him to translate English/Spanish to finalize their car deals. Frank has a great personality and decided to put it to use on the sales side. Having worked many roles in the dealership has helped his success by understanding the importance of every employee's role to make a team work for everyone's benefit. When Frank is away from the store, he is generally spending time with his two daughters.

Harry Bauwin
Sales Professional
Harry Bauwin
Harry grew up in nearby Callisburg and has worked many years in the oil industry. During some off-time from the oil field, Harry decided to reach out to our GPOLK team to give sales a try. Upon his interview, he was asked, "why Glenn Polk and why sales?". It was a quick approval when he answered, "I've purchased many vehicles from this dealership and it's always a fun experience with a welcoming environment". Harry and his wife have three kids, and you'll often find him at sports games, fishing tournaments, or hanging out on the deer lease during his off-time.

Jason Rushing
Sales Professional
Jason Rushing

Joel Gomez
Sales Professional
Joel Gomez
Joel is originally from Andrews, TX but has lived in Gainesville for many years. He has been with our GPOLK team for 12 years and his customers give him the absolute best reviews. He decided to try his hand at car sales after working for several years at the Gainesville State School. With the many friendships he made at GSS along with his list of buddies throughout Cooke County, Joel decided this was the career for him. Joel & his wife Cheryl reside in Callisburg and have a son who will graduate from Callisburg High School this year.

Justin Lobaugh
Sales Professional
Justin Lobaugh
Justin grew up in Emory, TX and moved to Gainesville in 2019 to be closer to family. Justin's fascination with cars started as a little kid when he & his dad would pull their bass boat with a 2003 F150. That F150 was the same truck Justin learned to drive in. Upon buying his new F150 at Glenn Polk Auto Group, Justin decided to give the sales life a try. Justin has been part of our team since May 2023 and he earned Sales Consultant of the Month just 3 months later, which happens to be the same month that his manager mandated that he finally take a day off to catch his breath. He's devoted to his customers satisfaction and takes pride in finding the perfect vehicle for his clients. On Sunday's you'll find Justin fishing, hunting, playing golf or attending a sporting event.

Katz Higa
Sales Professional
Les Graham

Les Graham
Sales Professional
Les is our “Big Truck Guy” and has the knowledge to help you figure out what your truck needs to get the job done. Whether it’s a cab & chassis or a 1/2 ton to pull a weekend RV, Les is the guy we…
Les Graham
Les is our "Big Truck Guy" and has the knowledge to help you figure out what your truck needs to get the job done. Whether it's a cab & chassis or a 1/2 ton to pull a weekend RV, Les is the guy we go to for the stats. He's married and lives in Whitesboro, TX with his kids and numerous farm animals. Outside of the store, Les enjoys anything agriculture and he's always meeting new people at the sale barn.

Paul Longoria
Sales Professional
Paul grew up in the small west Texas town of Halfway, TX, and has spent the past 40 years in the DFW area, building a long-standing career…
Paul Longoria
Paul grew up in the small west Texas town of Halfway, TX, and has spent the past 40 years in the DFW area, building a long-standing career in the automotive industry. This year, he celebrates 50 years of marriage to his wonderful wife, Debi. Family is at the heart of Paulās life ā he is a proud father of two daughters, grandfather to five grandchildren, and great-grandfather to three. Nearly a decade ago, Paul moved to Gainesville, embracing its small-town charm, and has found a perfect fit within the family-oriented environment of Glenn Polk Auto Group. For Paul, being part of the team is not just a career, but a true blessing.

Tim Miller
Sales Professional
Frank Villarreal
Bi-Lingual Team

Cynthia Gutierrez
Ventas Profesionales
Cynthia grew up near Reynosa, Mexico, and has been a proud part of the automotive industry for 9 years. She credits her English skills to hours spent…
Cynthia Gutierrez
Cynthia grew up near Reynosa, Mexico, and has been a proud part of the automotive industry for 9 years. She credits her English skills to hours spent watching her favorite shows, That 70ās Show and The King of Queens.
Encouraged by a close friend and neighbor to try car sales, Cynthia discovered her true passionāhelping people find the perfect vehicle. She loves guiding customers through the car-buying process, especially those who have had a negative experience in the past, turning it into a positive and memorable one.
Cynthia is proud to work for a caring, family-owned company where her dedication to customer service shines. Outside of work, she enjoys spending time with her daughter and her dog, Max.

Frank Villarreal
Ventas Profesionales
Frank Villarreal
Frank has been with the GPOLK family for over 20 years. He started in the detail department and decided to give sales a try after numerous sales consultants asked him to translate English/Spanish to finalize their car deals. Frank has a great personality and decided to put it to use on the sales side. Having worked many roles in the dealership has helped his success by understanding the importance of every employee's role to make a team work for everyone's benefit. When Frank is away from the store, he is generally spending time with his two daughters.

Joel Gomez
Ventas Profesionales
Joel Gomez
Joel is originally from Andrews, TX but has lived in Gainesville for many years. He has been with our GPOLK team for 12 years and his customers give him the absolute best reviews. He decided to try his hand at car sales after working for several years at the Gainesville State School. With the many friendships he made at GSS along with his list of buddies throughout Cooke County, Joel decided this was the career for him. Joel & his wife Cheryl reside in Callisburg and have a son who will graduate from Callisburg High School this year.

Paul Longoria
Ventas Profesionales
Paul grew up in the small west Texas town of Halfway, TX, and has spent the past 40 years in the DFW area, building a long-standing career…
Paul Longoria
Paul grew up in the small west Texas town of Halfway, TX, and has spent the past 40 years in the DFW area, building a long-standing career in the automotive industry. This year, he celebrates 50 years of marriage to his wonderful wife, Debi. Family is at the heart of Paulās life ā he is a proud father of two daughters, grandfather to five grandchildren, and great-grandfather to three. Nearly a decade ago, Paul moved to Gainesville, embracing its small-town charm, and has found a perfect fit within the family-oriented environment of Glenn Polk Auto Group. For Paul, being part of the team is not just a career, but a true blessing.
Parts & Service Team

Brian Hoffman
Service Manager
Brian has been a valued member of our team for nearly 15 years. He began his career with us as a technician and was promoted to Service Manager…
Brian Hoffman
Brian has been a valued member of our team for nearly 15 years. He began his career with us as a technician and was promoted to Service Manager due to his strong leadership skills and dedication to helping others. Born and raised in Cheyenne, Wyoming, Brian started his journey in the automotive world after serving in the U.S. Army as a heavy truck mechanic following high school. With over 24 years of experience in the automotive industry, he brings expertise, dedication, and a commitment to outstanding customer service to every interaction. A proud father of four, Brian says the best part of his job is helping customers get their vehicles running properly, ensuring they leave confident and satisfied with their service experience.

Brian Conley
Parts Manager
A DFW native, Brian grew up playing both baseball and football, and his competitive spirit carries over into his career today. With over 8 years of experience…
Brian Conley
A DFW native, Brian grew up playing both baseball and football, and his competitive spirit carries over into his career today. With over 8 years of experience in automotive parts, he takes pride in learning something new every day and enjoys helping customers find exactly what they need. Brian is a proud father of two and enjoys exploring new adventures with his family during his time off. A lifelong automotive enthusiast, Brian is grateful for the opportunity Glenn Polk Ford provided in the auto industry and has built a career heās passionate about. Fun fact: back in junior high, Brian won six tickets to a Texas Rangers game by writing a class paper ā a win that still brings a smile every time the Rangers defeat the opposing team.

Brooke Villarreal
Service Advisor

Justin Crisp
Service Advisor
Justin grew up in nearby Callisburg and graduated from Callisburg High School. When heās not helping customers, Justin enjoys spending time with his…
Justin Crisp
Justin grew up in nearby Callisburg and graduated from Callisburg High School. When heās not helping customers, Justin enjoys spending time with his two kidsāJaxon and newborn daughter Hazelāand keeping up with his three dogs. Youāll often find him on the golf course with his co-workers. Back in school, Justin was a rock star in sports: playing football, basketball, golf, track, powerlifting, and baseball. Justin brings his strong work ethic and team-focused mindset from athletics into his role, helping customers with professionalism and care.

James Felderhoff
Parts Advisor
James was born and raised in Muenster and has proudly been part of the parts team for nearly five years. He enjoys spending time outdoors and brings that same grounded, down-to-earth approach…
Frank Villarreal
James was born and raised in Muenster and has proudly been part of the parts team for nearly five years. He enjoys spending time outdoors and brings that same grounded, down-to-earth approach to his work. James values building strong connections and is always ready to help customers find the parts theyāre looking for.

Lori Brown
Service Advisor
Administration Team

Aaron Dobrow
VP of Marketing | Digital Business Operations
Aaron Dobrow
Aaron plays a significant part in our online presence. His techy mindset, creative personality and love of cars led him to the "behind the scenes" side of the automotive industry. The internet is changing daily, and Aaron is always up to date on what's new in the tech world. Aaron started in the metroplex at a large automotive group. After creating relationships throughout the metroplex, he came on board with our GPOLK team to improve our digital advertising.

Jaime Williams
Accounting Administrator
Jaime Williams
Jaime has been in and out of our dealership since we opened in 1995, visiting her mom Pam, our warranty clerk. She joined our team full-time in 2012 as a service advisor and transitioned to our accounting office shortly after. Jaime brings joy to the office and always has a smile on her face. During her time away from the desk, Jaime likes being at the lake or playing in the pool with family.

Lisa Baker
Title Clerk
Lisa Baker
Lisa joined the Glenn Polk Auto Group in 2012 as our title clerk for Ford, Dodge and our Pre-Owned Supercenter. She handles hundreds of registrations each month. So whether your vehicle will be titled in Texas or any other 49 states, Lisa will get it done. Lisa has two kids and lives in nearby Valley View. When she's away from the store, Lisa usually has fun on her ATV or chilling with her family.

Lisa Petway
Payroll Administrator
Lisa Petway
Lisa has been with our GPOLK family for many years and was recently promoted to Payroll Administrator. Lisa's attention to detail and creative mind allows her to put together our monthly calendar & Polk Press which keeps our employees up to date on birthdays, anniversaries, and events.

Pam Bleything
Warranty Administrator
Pam Bleything
Pam joined our GPOLK family in 1995, shortly after we opened the doors. She enjoys sports cars and has owned everything from Corvettes to Mustangs. Pam and her husband, Jim, enjoy traveling the country together and spend a lot of time in Alabama visiting family. Fun Fact: Jim & Pam's anniversary is February 29, and each leap year, they celebrate in Vegas.

Susan Higgins
Receivables & Payables Clerk
Susan Higgins
Susan has been with our GPOLK team for over 20 years. If you can't find Susan in her office, try to peak above all the paper stacked on her desk. Susan handles all of our receivables & payables, so there's rarely any free time when she's on the clock. She and her husband, Mark, reside here in Gainesville. Susan enjoys time away from her busy week devoting time to her church and the Potawatomi Nation.

Taylor Duquette
BDC Administrator
Taylor Ramsey
Taylor is the friendly voice that you'll receive a phonecall from after your purchase. Taylor has been with our team for 9 years, and she regularly helps us with many of the fundraisers & sponsorships that we are involved in. Taylor grew up in nearby Callisburg, and she doesn't know a stranger. Outside of work, you'll find Taylor spending time with her spouse Eden & precious daughter LaiKynn.